1. Return Eligibility
You can request a return within 14 days of receiving your order, provided that:
- The item is unused and in its original condition
- The item is in its original packaging
- You have proof of purchase
2. Non-Returnable Items
We do not accept returns for:
- Custom-made or personalized tables
- Items damaged due to misuse
- Clearance or final sale items
3. Damaged or Defective Products
If your item arrives damaged or defective:
- Please contact us within 48 hours of delivery
- Provide photos of the issue
We will offer a replacement or refund at no extra cost.
4. Return Process
To initiate a return:
- Contact us at [info@treevoraeg.com]
- Provide your order number and reason for return
- Our team will guide you through the return steps
5. Shipping Costs
- Customers are responsible for return shipping costs
- Original shipping fees are non-refundable (unless the item is defective)
6. Refunds
- Refunds will be processed within 7–10 business days after receiving the returned item
- The refund will be issued to the original payment method